For managers who work with humans (and, fine, AI too)

Most people problems are system problems.

Be the one who knows the difference.

AI changed what work looks like. It didn't change who's responsible for the people doing it. That's still you. Let's talk about what that actually means.

Manager in the Loop
What I Do
The Newsletter
Manager in the Loop

Weekly thinking on management, leadership, and what it means to be the human in the room.

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The Conversation
Ongoing thinking partner for managers navigating something hard.

You’re not looking for a course or a framework. You want someone to think through it with you — regularly, honestly, over time. That’s what this is.

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The Diagnosis
A specific problem. A fresh set of eyes. A clear way forward.

Bring me a situation that isn’t working — a team that isn’t responding, a change that isn’t landing. One engagement, a written diagnosis, a debrief. Something concrete to act on.

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Jenn Johnson
About

Hey there, I’m Jenn Johnson.

I’ve spent 15 years designing and leading learning programs across corporate, nonprofit, and government sectors — including a decade in leadership roles where the job was as much about developing the people on my team as it was about the work itself. Before that, an M.S. in Recreational Therapy — which is, at its core, the study of how humans grow, adapt, and function in the world around them. Along the way, a peer-reviewed journal article on Social Learning Theory, because I’ve always had thoughts on how people learn from each other.

The through-line in all of it is people. How they respond to change they didn’t ask for. What actually gets in the way of them doing what they need or want to do. Why the obvious solution doesn’t work, and what to look at instead.

I stay close to the research, the practitioners, and the conversations happening in this space — because the questions I’m most interested in are still being figured out, and that’s exactly what makes them worth asking.

I also have nearly four decades of experience as an oldest sister. Which is, frankly, where most of the real leadership training happened.

Contact

Let’s talk.

Whether you want to work together or just start a conversation, this is the place.

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